botnest
Documentation
Guide

Good bot checklist

A quick review of value, logic, and usability.

Before inviting users

  1. The welcome message explains what the bot can do.
  2. The main scenario works from start to finish.
  3. Unexpected input gets a useful response.
  4. Buttons name actions and lead where expected.
  5. Cancellation and retries do not create extra records.
  6. Messages reach the right recipient without duplicates.
  7. Different users' data stays separate.
  8. Deletion, bulk actions and permission grants have checks.
  9. Secrets stay out of replies and screenshots.
  10. The flow is saved, replies are enabled and errors have been reviewed.

If AI is involved, also test an incorrect model answer, an empty result and service failure. A fluent answer is not necessarily a correct one.

How to test →